Troubleshooting - Ride-On


BATTERY MAKES A SIZZLING OR GURGLING NOISE WHEN CHARGING.

Possible cause : It is normal for some batteries to make noise and swell slightly while charging and is not reason for concern.
Solution : No action required. If your battery does not make noise or swell slightly while charging, it does not mean that it is not working properly.


CHARGER GETS WARM DURING USE.

Possible cause : It is normal for some chargers to get warm during use and is not reason for concern. Some chargers do not get warm during use.
Solution : No action required. If your charger does not get warm during use, it does not mean that it is not working properly.


SHORT RUN TIME (LESS THAN 15 MINUTES PER CHARGE).

Possible cause : Overcharged battery.
Solution : Do not charge the battery longer than 30 hours. If you suspect that your battery is damaged as a result of overcharging, change with new original 12 volt (10 amps/hour) battery with built-in thermal fuse. Do not use non-original substitute parts.

Possible cause : Battery is old and will not accept full charge.
Solution : Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with an original 12 volt (10 amps/hour) battery with built-in thermal fuse. Do not use non-original substitute parts.

Possible cause : Undercharged battery.
Solution : Charge the battery. A new battery should have been charged for at least 18 hours before using the vehicle for the first time. After first-time use, recharge the battery for at least 12 hours after each use. Never charge the battery longer than 30 hours. Check all wires and connectors. Make sure the battery connector is tightly plugged into the control module connector, and that the charger is plugged into the wall. Make sure that there is power flow to the wall outlet.

Possible caus: Tripped thermal fuse.
Solution : The built-in thermal fuse may trip and shut down operation of the vehicle if the vehicle is overloaded or the driving conditions too severe. Once a fuse has tripped, release the foot pedal and wait 25 seconds before operating the vehicle again. To avoid repeated automatic shutdowns, do not overload the vehicle by exceeding the 65 Ibs maximum weight capacity or by towing anything behind the vehicle. Do not drive up hills or run into fixed objects, which can cause the wheels to stop spinning while power is still being supplied to the motors.


SOMETIMES THE VEHICLE DOESN’T RUN, BUT OTHER TIMES IT DOES.

Possible caus: Loose wire or connector.
Solution : Check all wires around the motors and all connectors to make sure they are tight.


THE BATTERY’S THERMAL FUSE CONSTANTLY TRIPS, BUT THE VEHICLE IS NOT OVERLOADED AND THE DRIVING CONDITIONS ARE NOT SEVERE.

Possible cause : Damaged battery.
Solution : Replace with new battery. Replace only with an original 12 volt (10 amps/hour) battery with built-in thermal fuse. Do not use non-original substitute parts.


VEHICLE DOES NOT RUN.

Possible cause : Dead battery.
Solution : Check all wires and connectors. Make sure the battery connector is tightly plugged into the control module connector and that there are no loose wires around the motor. If your battery is old or if you have not followed Battery Care instructions, your battery may be dead. Replace only with an original 12 volt (10 amps/hour) battery with built-in thermal fuse. Do not use non-original substitute parts.

Possible cause : Undercharged battery.
Solution : Charge the battery. A new battery should have been charged for at least 18 hours before using the vehicle for the first time. After first-time use, recharge the battery for at least 12 hours after each use. Never charge the battery longer than 30 hours. Check all connections. Make sure the charger port is plugged into the charging port on the electric dirt bike and that the charger is plugged into the wall outlet. Make sure that there is power flow to the wall outlet.

Possible cause : Tripped thermal fuse.
Solution : The built-in thermal fuse may trip and shut down operation of the vehicle if the vehicle is overloaded or the driving conditions too severe. Once a fuse has tripped, release the foot pedal and wait 25 seconds before operating the vehicle again. To avoid repeated automatic shutdowns, do not overload the vehicle by exceeding the 65 Ibs maximum weight capacity or by towing anything behind the vehicle. Do not drive up hills or run into fixed objects, which can cause the wheels to stop spinning while power is still being supplied to the motors.

Possible cause : Motor damage.
Solution : Visit the Dynacraft website and replace with a new motor.

Possible cause : Electrical switch damage.
Solution : The electrical switches can become corroded due to exposure to water or moisture, or can jam due to loose dirt, sand or gravel.


VEHICLE RUNS SLUGGISHLY.

Possible cause : Driving conditions too stressful.
Solution : Use only on generally level ground.

Possible cause : Vehicle is overloaded.
Solution : Make sure you do not overload the vehicle by allowing more than one rider at one time, exceeding the 65 Ibs maximum weight capacity, or by towing objects behind the vehicle. If the vehicle is overloaded, the built-in thermal fuse in the battery may trip, and automatically shut down operation of the vehicle for approximately 25 seconds. Correct the condition that lead to the overload and adjust the driving conditions to prevent repeated automatic shutdowns.

Possible cause : Battery is old and will not accept full charge.
Solution : Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with an original 12 volt (10 amps/hour) battery with built-in thermal fuse. Do not use non-original substitute parts.

Possible cause : Battery needs charging.
Solution : Be sure to charge the battery after each use.

Possible cause : Undercharged battery.
Solution : Charge the battery. A new battery should have been charged for at least 18 hours before using the vehicle for the first time. After first-time use, recharge the battery for at least 12 hours after each use. Never charge the battery longer than 30 hours. Check all wires and connectors. Make sure the battery connector is tightly plugged into the control module connector, and that the charger is plugged into the wall. Make sure that there is power flow to the wall outlet.


VEHICLE WAS RUNNING BUT SUDDENLY STOPPED.

Possible cause : Loose wires or connectors.
Solution : Check all wires and connectors. Make sure the battery connector is tightly plugged into the control module connector, and that there are no loose wires around the motors.


WHEN THE PEDAL IS PRESSED, THE VEHICE WON'T RUN WITHOUT A PUSH.

Possible cause : Loose wire or connector.
Solution : Check all wires around the motors and all connectors to make sure they are tight.